Terms and Conditions - Gardening Surbiton
Welcome to Gardening Surbiton. These Terms and Conditions govern your use of our services. By engaging with our services, you agree to comply with and be bound by the following terms. Please read them carefully.
1. Introduction
Gardening Surbiton offers a range of gardening and landscaping services to residents and businesses in Surbiton and the surrounding areas. Our goal is to provide high-quality, reliable, and professional services to meet your gardening needs.
2. Acceptance of Terms
By accessing or using our services, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
3. Services Provided
We offer a variety of gardening services, including but not limited to:
- Garden design and planning
- Planting and landscaping
- Lawn maintenance
- Pruning and trimming
- Garden clean-up
- Seasonal garden care
All services are provided by trained and experienced professionals dedicated to enhancing the beauty and functionality of your outdoor spaces.
4. Booking and Scheduling
Appointments for services can be made through our online booking system or by contacting us directly. We strive to accommodate your scheduling needs, but services are subject to availability.
4.1. Confirmation
Upon booking a service, you will receive a confirmation email detailing the date, time, and scope of work to be performed.
4.2. Rescheduling and Cancellation
If you need to reschedule or cancel a booked service, please notify us at least 48 hours in advance. Failure to do so may result in a cancellation fee.
5. Payment Terms
Payment for services must be made upon completion unless otherwise agreed upon in writing. We accept various payment methods, including cash, credit/debit cards, and bank transfers.
- Invoices: Detailed invoices will be provided for all services rendered.
- Late Payments: A late fee may be applied to overdue payments.
- Refunds: Refunds are not provided for services that have been completed to the satisfaction of the client.
6. Client Obligations
As a client, you agree to:
- Provide accurate information regarding the services required.
- Ensure that the garden area is accessible and free from obstructions during the scheduled service time.
- Inform us of any specific requirements or preferences you may have regarding the services.
7. Limitation of Liability
Gardening Surbiton strives to provide excellent services but cannot be held liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid for the services rendered.
8. Intellectual Property
All content provided by Gardening Surbiton, including text, images, and designs, is the property of Gardening Surbiton and is protected by intellectual property laws. Unauthorized use or reproduction of any content is prohibited.
9. Privacy Policy
Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy, which can be reviewed separately.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in the United Kingdom.
11. Termination
We reserve the right to terminate or suspend services at our discretion, without prior notice, for conduct that we believe violates these Terms and Conditions or is harmful to other clients or to Gardening Surbiton.
12. Changes to Terms and Conditions
Gardening Surbiton may update these Terms and Conditions from time to time. Any changes will be posted on our website, and clients are advised to review them periodically. Continued use of our services constitutes acceptance of the updated terms.
13. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
14. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Gardening Surbiton regarding the use of our services and supersede all prior agreements and understandings.
15. Feedback and Complaints
We value your feedback. If you have any complaints or suggestions, please communicate them to us so we can improve our services.
16. Force Majeure
Gardening Surbiton will not be liable for any failure to perform its obligations due to circumstances beyond its reasonable control, including but not limited to natural disasters, war, or pandemics.
17. Assignment
You may not assign or transfer your rights or obligations under these Terms and Conditions without the prior written consent of Gardening Surbiton.
18. Waiver
Our failure to enforce any right or provision of these Terms and Conditions does not constitute a waiver of those rights.